Feedback

Complaints

If you wish to make a complaint please write to the club secretary who will acknowledge receipt and along with fellow committee members will investigate the issue.

The person who raised the complaint will be contacted with an appropriate response addressing the issue.

The secretary can be contacted by email, or by leaving a letter in the committee mailbox beside the reception desk, or by writing in confidence to:

Ulster Flying Club
61 Portaferry Road
Newtownards
BT23 8SG

 

Improvements / Suggestions


If you feel we could make an improvement to the club facilities, procedures or environment, please tell us by emailing the Aerodrome Manager

 

Member Forum


Feedback, both positive and negative can also be left in the "Member Feedback" discussion forum on the website. You must be registered and logged into view this forum.

 

Please don't be afraid to air your views. It's your club and we want to make your experience better.