If you wish to make a complaint please write to the club secretary who will acknowledge receipt and along with fellow commttee members will investigate the issue. The person who raised the complaint will be contacted with an appropriate response addressing the issue.

The secretary can be contacted by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , or by leaving a letter in the committee mailbox beside the reception desk, or by writing in confidence to:

PO Box 67

BT23 8NU

Feedback, both positive and negative can also be left in the "Member Feedback" discussion forum on the website. You must be registered and logged in to view this forum.

Please don't be afraid to air your views. It's your club and we want to make your experience better.